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1. Q: Are you a factory or a trading company?

A: We are factory manufacturing packaging machines and we provide perfect OEM and after-sale service.

2. Q: How can you guarantee that I have a good sale on this product?

A: We offer professional technology and after-sales service.

3. Q: How can I know your machine is designed for my product?

A: You can send us samples of your product and we test it on the machine.

4. Q: How can I get the sample to check the quality?

A: If you want to check the quality, pls kindly send us the sample for testing.

5. Q: How long can I expect to get the sample?

A: We ensure that the samples could be done within 1-2 days once we receive the sample from your side.

6. Q.If we do not know how to use the machine, can you teach us?

A: Yes, we will, if you come to China, we will offer you free training until you can use the machine freely. And if you are busy, we will have our professional engineer to your country, you only need pay for some fee, like tickets, hotel and meal.